Mobile Device Management (MDM)

What is Mobile Device Management (MDM)?

As technology has developed and increased in popularity, businesses have become more reliant on using it to their benefit for many different elements of their work. The use of many different devices to store data, although practical, creates a lack in security. This is why the Mobile Device Management programme is an ideal way for you to keep track of any company information.

MDM creates a centralised platform for you to have access to all your companies’ business devices. This allows you to have a certain amount of control over these devices allowing you to perform different actions, some of which include:


Scan Applications

Having all devices set on a schedule that scans every application and document to ensure all security measures are set and to check that there are no unwanted bugs or viruses on your products.

Specific Download

If there are specific applications you wish your employees to have you can force the download so that it is featured on all devices.

Blacklist Apps

You can white list and blacklist apps to make sure that your employees only have the applications you want them to have on their devices. This can also be done with websites.

GPS Features

MDM has many different GPS features including Locate, Track, and Geo-Fence, allowing you to keep track of your business devices.

Remote Features

You can make sure the devices have locks, enforce the use of a password, and control the devices remotely. These features help towards a scenario where the device may be misplaced or stolen. In this event you can also completely wipe everything from the memory of the device, remotely.

Monitor Data

MDM lets you monitor the data and call allowance on your employees’ devices and create a limit on them, while it also gives you access to accept and deny certain calls, and lets you deny numbers you don’t wish your employee to call.

Reports

You can generate reports on the usage of devices, allowing you to judge if your employees are working to the standard you expect them to, and you can send messages to ensure every employee receives any important information, e.g. the occurrence of a meeting etc.

What the MDM solution delivers for you:

Features & Scenarios

Sheild Warning

Features

This offers anti-virus protection for your Android devices. Myoo can scan applications that are installed or executed on a device and scan newly downloaded or modified documents on devices and quarantine these infected applications and documents. Myoo can also set scan schedules so that devices are regularly checked and free from viruses and infected applications and documents.

Scenario

You are worried of viruses getting onto staff devices. Myoo can set a schedule to scan all applications and documents on devices daily, weekly, monthly and quarantine those applications, ensuring they don’t affect any other area of your device.

Mobile Device Management

Features

This allows you to push specific applications to your devices. Myoo can push applications either from the applications store or applications you have created to devices of your choice.

Scenario

You have a group of business applications that you need all of your staff to use. Instead of asking them to download them to their devices, Myoo can force those applications into the Application Catalog and set them as mandatory, meaning they must be downloaded by all staff.

MDM

Features

This allows you to whitelist and blacklist applications found in the applications stores. Myoo can remove the entire applications store, meaning users can only access the features pre-installed on the device. Myoo can whitelist specific apps, meaning only those applications can be used and blacklist specific applications, meaning they can’t be used at all. Myoo can create packages of your own applications. Myoo will compress the size of this application by up to 60%, reducing the data transferred on installationand you can push this application to your devices either straight to the device or via the Application Catalog.

Scenario

You may want to restrict your staff from downloading whatever they want to, so you can whitelist a handful of applications, like LinkedIn, Evernote and other ‘Business Apps’, automatically preventing them from downloading anything else. You may be happy for your staff to use and download applications, but don’t want them using a specific application, like Facebook. Myoo can remove the entire path to that application, meaning they can’t download it from the application store or by downloading it by other methods.

Tablet

Features

This allows you to keep track of everything to do with your devices, all in one place. Myoo can monitor and manage all important information that you require, reducing the need to regularly keep on top of documents and spreadsheets. This information can also be found/generated in reporting.

Scenario

You want to log which device is assigned to each employee. When your devices are enrolled, Myoo will set the username of each user with their name and mobile number. This is then linked to your devices IMEI and all other information about that device. Myoo can then search for an IMEI and it will instantly find that device on the system, together with the username originally assigned.

Mobile Device Management

Features

This is an area of the device where content/documents can be pushed. Myoo can create a secure content library and push content or documents to devices of your choice. Myoo can also set rules to that content, like an effective and expiry date, delivery method, whether it is pushed over Wi-Fi or cellular network and also ensure that this content isn’t shared to others.

Scenario

You want to push the new price list to all of your sales team. By using the content library, you can ensure that every staff member gets it without forcing it over email and by setting it to Wi-Fi only, you don’t have to worry about staff using their data allowance to download it.

MDM

Features

This allows you to enable or disable hardware or software features of devices, like the camera, microphone or NFC to Bluetooth, Wi-Fi or tethering. Myoo will manage the pre-configuration of this for you and assign certain controls for different areas of your business.

Scenario

You want to restrict tethering on all devices that belong to the support teams, reducing the chance of high data usage. You also want to remove applications from all engineers’ devices, upping productivity and ensuring they are using their mobile devices for work purposes only. Myoo can do all of this before a device ever reaches a user and manage/re-configure this in real time throughout the life of that device

Cloud Sync

Features

This allows you to remotely synchronise files from your device to your server or from your server to your device. Myoo can remotely upload files from your devices to your server and set a schedule allowing you to do this regularly. Similar to the content library, Myoo can also download files from your server to the devices and again set a schedule.

Scenario

You have staff who must take photos and complete reports for every job they do. Myoo can set up a file synchronisation rule to grab those images and files and remotely send them to a specified folder on your server. This is great for you, the company, because you ensure you receive all of the files you need but is also great for the user, as they don’t need to do the sending, it happens automatically.

MDM

Features

This allows you to locate a device anywhere in the world. Myoo will help you locate your device anywhere in the world, as long as it has a signal [2G, 3G, 4G or Wi-Fi] and then run any actions you need.

Scenario

You fear a device has been stolen. Myoo can lock it and wipe all data from that device instantly meaning data is removed from the device and also it can’t be used by anyone else. Myoo can also lock it with a message and a return address if found, it may even be returned to you. Myoo will then action getting a new device, pre-configured, to you.

Mobile Device Management

Features

This allows you to track the whereabouts of a device anywhere in the world. Myoo can run an instant track of a device or your fleet to track their whereabouts for up to 60 minutes. This will allow you to quickly find a device [or a person] in order to find out where it/they are going. Myoo can also do a full track on the device[s] for a chosen period of time and track their whereabouts during this time. Myoo can track the exact longitude and latitude and in some instances, track the speed the device was going at that time.

Scenario

You have a group of staff covering areas across the country and want to see if that ‘area’ is the best fit for each person. Myoo can track multiple people for 30 days, literally mapping their whereabouts during this time. This way you will see if you have staff crossing paths, travelling too far or not far enough and allowing you to adjust according.

Map

Features

This allows you to put a ‘fence’ around a specific location and assign rules and regulations for when devices enter or leave the fence. Geo-Fences can be as granular as you want them to be and Myoo can put fences around anything as big as countries and as small as your office and assign rules accordingly.

Scenario

You have staff who regularly travel abroad. Myoo can put a fence around the UK and whenever a device leaves the UK, remove data from that device, ensuring data limits aren’t exceeded or inflated whilst abroad. You don’t want staff knowing office password and draining the bandwidth of your network. Myoo can put a fence around the office and assign the Wi-Fi configuration settings to that fence meaning every time you enter the office, your device is automatically on the network without having to have the password or settings.

Lock

Features

This is where you can completely lock a device down to do as little as one thing. Myoo can lock your devices to do only the things you want. Myoo can assign lockdowns for specific areas and times too. So if you wanted a device to be locked down whilst staff are in the office, Myoo can assign this to a Geo-Fence, or maybe you want to lock a device down between 9 and 5, Monday to Friday, this can also be done.

Scenario

You only want your staff to have access to Email, Documents, Phone and Text Messages. Myoo will lock your device with just those four icons and also set a company background and enforce a password, meaning only those features/applications can be used but also if this this device is ever lost or stolen, it can’t be unlocked and all information is kept safe.

Pass lock

Features

This allows you to manage and monitor the password/passcode of devices. Myoo can enforce password policies for your users and set requirements accordingly. Myoo can enforce the quality and length of this password, set the duration until passwords must be changed and also set the maximum failures until a device is wiped. Myoo also have the ability to remove the password, instantly lock the device and also reset the password/passcode remotely.

Scenario

Someone in your company misplaces their device with important customer documents on it. Myoo have enforced a password must be used, made it be alphanumeric and also set that this password must be changed on a monthly basis, meaning misplaced devices can’t be easily accessed.

MDM

Features

This allows you to allow or deny, incoming and/or outgoing calls. Myoo can block incoming and/or ongoing calls from single numbers or specific dial/area codes Alternatively, Myoo can allow specific numbers, meaning devices with an ‘allow’ phone call policy could only call those numbers.

Scenario

You want to block all of your staff ever calling 118 118. Myoo can not only stop them calling 188 118 but any number beginning with 118.

Mobile Device Management

Features

This allows you to remote into an Android + device and have full control over that device. Myoo can fully remote control your device. Myoo set the ‘skin’ of devices too, allowing you to have access/control of the hard and soft keys as well as the screen itself, meaning no user interaction is needed at all. Myoo can also record a remote control session and use the video as a training tool.

Scenario

You have a staff member you can’t get onto the internet. Instead of trying to talk them through the process over the phone, Myoo can remotely take control of that device and check that all of the settings are set up correctly and amend anything that isn’t.

Scenario

You have an application you are deploying to multiple users. Instead of creating a document and user guide Myoo will simply record a video of the set up process and send it out to all relevant users. This reduces the time spent a] creating the documents/screenshots and b] talking staff through the process.

Features

This allows you to instantly wipe the memory of chosen devices. Myoo have the ability to remotely wipe everything from the internal and external memory of devices on your request.

Scenario

A device has been lost or stolen and you need to protect the data and information on that device. Myoo can instantly wipe it, then lock it so the information is safe and the device can’t be used by others. A staff member leaves the company and you wish to give their device to someone else. Myoo can instantly wipe and put it back to factory settings and begin from scratch so it is ready for the new user before they receive it.

Features

This allows you to import specific information on a number of devices and generate a report based on that information. Myoo can run and schedule reports based on whatever information you want/need to know. There are hundreds of reports that can be generated and you can also import your own.

Scenario

You believe some of the devices deployed aren’t being used. Myoo can run an ‘out of contact’ report for all of your sales staff. You are out of contact if your device is turned off or has no signal and this report will show that devices are being usedor if they aren’t, how long they have been off or ‘out of contact’ for.

Features

This allows you to send messages to one or multiple devices directly from MobiControl. Myoo can send messages to either single devices or multiple devices in entire folders.

Scenario

You need to alert all of your staff of a conference call. Myoo can send a message to all staff that there is a conference call at 10am and ensure that the message displays until the user presses OK, meaning you know everyone has seen it.

A Note Pad with Pencil

Features

This allows you to ‘pre’ configure device settings. Myoo can pre-configure settings like email, internet, Wi-Fi and much more before a device ever reaches the end user and manage this for the lifetime of the device/user, meaning you are instantly online Myoo can also lock the settings meaning users can’t change/remove them reducing the chance of user error.

Scenario

Myoo can pre-configure Wi-Fi settings in the office so that all staff that enter are instantly online. This also means no user has the password to the Wi-Fi meaning your bandwidth is not stretched and users can enjoy faster internet on their device.

A Icon with Green Money and Coins

Features

This allows you to set and manage your data and call allowance. Myoo will set your data [and call] allowance, regularly monitor it and set minor or severe actions if users or groups exceed their set allowance. Myoo work with you to ensure data isn’t exceeded and remove the fear of Bill Shock at the end of the month.

Scenario

You are worried about going over your data allowance without knowing and getting a large bill at the end of the month. Myoo can set a soft threshold and alert the user when they are approaching a set % of their data. Myoo can also alert you/us to make you aware of this. Myoo can then set a hard threshold and alert the user they have reached their limit, alert you and us of this and finally move them into an area of the system where data allowance is not allowed. Myoo will at this point work with you decide the next steps, whether that be leave you in the no-data area, add additional data to your account or allow that user to go over their data. Whatever you decide, Myoo will do.

A Green and Blue Globe

Features

This enables you to whitelist and block specific websites and categories from the internet on your devices. Myoo can block all websites from specific categories, like Adult, Entertainment, Spam and much more, ensuring these sites aren’t visited. If a device attempts to access any of these blocked sites, Myoo can set a URL that devices will be automatically redirected to. Myoo can also whitelist specific websites and trust entire domains.

Scenario

You only want staff visiting secure sites from their device. Myoo can set the internet to only allow users to visit HTTPS sites, ensuring they don’t browse anywhere they shouldn’t.

All of these features pertain to you effectively maintaining and managing an efficient company and making sure productivity is always active during work hours, making MDM an essential programme for all employers who want to make their business successful and ensure it stays successful.

Call us now for more information or to arrange a demonstration of Horizon.